My check in was super quick and apart from seeming to need an escort to my room ( unnecessary, reason for a tip? ) . I booked through expedia.ca, and paid 320$ for 4 nights. Posted on the desk was 2200 pesos ( about 180$ ) a night. saved big. Avoid walk ins in any big mexican city, fyi.
The room was, like every post said, small, but super clean and cozy. Water and shower was warm and pretty constant, except early in the morning, like 5am. Comfy bed and clean sheets. Flat screen tv, but no hdmi out, so my travel cables to plug my mac on the lcd were useless. Ac was good and room had good light from the massive windows and one did open about half way which does help counter the smallness of the room.
All the staff was very nice and the restaurant, though expensive, was also very clean and good. Listen, its a hotel, if you want cheap food, walk a few meters and lots of Starbucks, pizza places and of course tacos. You cannot put expensive food or wine in the negative column of a review for hotels, it is to be expected.
all in all, good actual hotel. good coffee too. good waiters and smiling.
I have traveled many worlds and many countries, alone and by group and stayed in all sorts of accommodations, but I have never been so blindly robbed then in Mexico City.
My first day, after a goods night sleep, i left for the airport to pick the GF. I closed the door and remembered that I had left a 100$ pesos on the floor by the desk in the room, I figured i would be back by 9am and before the cleaning crew.
wrong. we get to the room, one, the cleaning crew was on break, room half made so we couldn't, you know, and 2, the 100 pesos was gone. i said nothing. the cleaning women was a little stressed. hummmmm. we used the safe from then on for everything, and had no issues.
cabs are thieves. do not, DO NOT take a a cab service from the hotel. depending on the cab, it is between 3 to 10X the price except for the airport run which everyone knows the price ( 220 ), so they cant fuck you over.. we had one cab try to charge us 700 pesos for a 40 pesos ride we took later from a street cab.
here is a tip. google the distance for your travels, write them down. the fare should cost you no more then about 15 pesos per km. NO MORE. including tip. if he charges you more, call the police. honestly. we did and got a couple rides free.
the taxis want money, the cops, want you to come back, so they will fuck with the cabbies.
we took a cab from reforma to conade sports center at 8am on a saturday, it cost 99 pesos. to return, we took a cab, and after 30 minutes we realizes he was circling around the city, after a while I told him to stop, paid the 240$ and we where still about 40 pesos from home.
the only time you should take a taxi service from booths is at the airports. other then that, city cabs are best bet. haggle and hustle, its part of the game, and do not be afraid to tell him to stop and walk out.
at no point could I use internet in the hotel. wifi was so shitty, and could only be used in the lobby and restaurants. the cable internet out from the wall stopped working a few hours after i plugged it in. it was good until then. but the cable was about 8 inches long. so no bed work.
If i owned this hotel I would really concentrate on 2 things, fair cab rides and get a fucking internet companies to come in and fix the internet. its 2013 for christ sakes. everything is online, Skype, whatsapp, email, fb. how do you expect people to work? I pity the poor sap who pays extra for the internet ( not included when you book through other sites ) and then deal with the issue.
breakfast was expensive for what it was. it was good, but coffee and fruit for 12$ is steep, even in european standards.
all in all. hotel was 3 stars ( one star off for the net and one for the cab robbers ), bad apple aside, staff was 5 stars ( 4 if you factor in the cleaning women incident. )
i liked the reforma area, but would stay in zone rosa next time. "Sabor Amour" was a good romantic eat, reserve ahead of time ( or have a driver call for you, we did ), wine list was good and food was superb. waiters where a little annoying always trying to do something, forgetting that the bet waiter is a ninja. google the restaurant, really cute. unexpected in DF.
hope this helps.